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Frequently Asked Questions

Let's Answer Those Questions!

To see all of our FAQs you can scroll below or skip to find answers about our cakes, ordering, and deposit and cancellations. 
Questions About Cake?
Your cakes look good but do they taste good?
YES! Our cakes are made using only high-quality ingredients including real butter, milk, flour, sugar, eggs and fresh fruit. 
I found a picture of a cake I would like duplicated. Can you do this?
As an artist I do not duplicate the work of others, nor myself. Any pictures or examples you provide will be used as inspiration for your vision but the final piece will be an original and not an exact duplicate.
Do you make tiered cakes?
Yes! For a custom tiered cake please make a note in the order request form with the number of tiers you would like. You can see tier size options in the Gallery of the Custom Cakes page.
How early should I place my order?
Custom cakes or cupcakes require a minimum of 14 days. All other orders require a minimum of 3 days.
Can I sample your cakes?
Unfortunately, we do not offer samples but feel free to order cupcakes or a small cake to satisfy your curiosity. 
Do you offer gluten free or dietary cakes?
Sorry! We do not offer that at this time.
What is considered a custom order?
Any order that requires you to request a Quote for pricing is considered a custom order.
Do you ship cakes?
Sorry! We do not ship cakes at this time but we can deliver cakes within the Maryland and D.C Metropolitan area for an additional fee. We are working on making shipping available for select items. Check back with us for updates!
Do you deliver?
Yes, we offer delivery for orders over $50. The delivery fee is dependent upon your location. For an accurate delivery estimate please submit an order request with the delivery address included.
Cake FAQs
Questions About Ordering?
How do I place an order?
Please submit an order request online and allow up to 48-72 hours to receive a response once your request has been submitted.
How should I request a quote?
You can submit an order request to get accurate pricing.
How do I pay?
We accept all major credit and debit card payments, including Paypal. ALL orders $100 or less must be paid in full and orders over $100 require a 50% non-refundable retainer.
Ordering FAQs
Questions About Retainer & Cancellations?
When is a retainer required?
All orders require a deposit. (All online orders are paid in full)
How much is the deposit?
Custom orders require a 50% nonrefundable deposit. (Refer to About Our Cakes to see what orders are considered custom orders)
Retainer Cancellation FAQs
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